As I see it, there are two independent properties that the author is saying ought to be dependent. And I think you (and I) actually think the same. If citations are going to be treated as a metric, then the way they are written (without regard for quality or accuracy) is bad. If citations are not going to be written without regard for quality and accuracy, then they shouldn't be used as a metric. Either one of these models would be fine. What is not fine is the present reality: Citations are written without regard for quality and accuracy, and then still used as a metric ubiquitously! Impact factors, the most common method of ranking journals, are literally measures of citations.
> Yes, after extensively complaining about the fact that citations aren’t used by authors in a manner that reflects the way they’re used as a metric, then complaining further about the fact that authors do not use them this way and repeatedly urging them to change the way citations are used — the author then admits that their use of a metric is problematic and should be ended.
The crux of your point though seems to be that nobody uses them as a metric, and I'm just going to have to fundamentally disagree with that. It's true that authors, when writing papers, appear not to give them the care that a metric would deserve. What is not true is that citations aren't used as prima facie evidence of quality/importance throughout academia.