Hacker News Reader

Comment by BlargMcLarg | Hacker News Reader

People keep saying this and then run into minor problems becoming bigger problems because frequently used programs end up being unusable or 3rd class citizen, behind both mobile and Mac users.

Unless Linux is braindead easy to use without frustrations, it won't happen. Gamers pay more for lesser ease of access increases.

View on HN

Yes, people are strange. Every problem on Linux is deal breaker, all the problems on Windows aren't.

It's not 'every problem'. People know Windows. People understand most of Windows. They took years to do so, and they still run into problems. Now you ask them 'switch over to Linux, it doesn't have problem X', without understanding the average person doesn't want to invest the time or effort learning anything more complicated than downloading and installing a random .exe (why do you think phishing and malware are so prevalent in their infantile state?).

This is reinforced by most major apps which eventually become cross-platform starting out treating Linux as a 3rd class citizen. For games, Discord and Parsec come to mind, where the former took years, and the latter still doesn't allow hosting from Linux. Nothing about this reinforces the idea of Linux being easier to use. It's the opposite: it reinforces the mentality that Linux is still two decades behind, regardless what the reality may be.

How many complaints form when YouTube pushes a minor UI or UX change? Now multiply that by a few magnitudes of order. That is the problem we're dealing with, and no amount of chastising or belittling Windows users will change that (in fact, it does the opposite). Did people forget how Apple managed to get a foothold in the market despite their ludicrous prices and dev-unfriendly practices?

It's not even this. It's just that for vast majority of 'average' people, they just use whatever OS comes with their devices. "Installing an OS" is an alien concept for most people. So it is automatically either MacOS/iOS or Chromium/Linux (Chromebook), Android or Windows. That's it. And although Linux the kernel features in two of these, that's totally beside the point. The point is people mostly don't even know how to change their preinstalled OS, no matter how irritating it is. If it develops too many issues, they take it to the local tech shop who almost always will reinstall/reset the same OS and give it back.

The only people who use Linux are the tech oriented crowd, including gamers, who naturally tend to be more tech oriented than most. This is still a very small fraction of the world though. And this isn't changing unless a healthy fraction of devices and PCs come with Linux preinstalled. Even then a lot of people will complain and ask for Windows (or whatever) the very next day after purchasing their device.

> People know Windows. People understand most of Windows.

Not in my observation. They get something pre-installed, they click on things they know. I am always amazed by the fact that most don' t have the smallest mental image of how it works.

I mean, this is pretty easily explainable. People have grown up around Windows. The problems for the most part don’t change over time, so people have gotten used to them and have developed their own tried and true ways of doing something that sidesteps the problems they had.

Switching to Linux brings with it a whole new swath of problems and fixes Windows problems so not only are users seeing new issues, their workarounds now have to be worked around because whatever was wrong in Windows works in Linux. Add to that the fact that most Linux users are power users and instructions therefore lean towards that, and you’ve got a problem that also seems insurmountable to solve.

It’s the classic boiling frog dilemma. Windows has just had decades of heating water to get to where we are.

Many people highly value continuity, if it’s working it should keep working the same way for a very long time. Once a Linux computer is working, even if it’s more work to get it to that state, keeping it working is much easier than with Windows. Using updates to force major breaking changes should be a crime.

Reply on news.ycombinator.com