I bought a wallet from Ledger once. Ledger then got hacked & now I get texts weekly with different crypto scams targeted at me. Never again.
The USB port and the left button had a short somewhere. Everytime you plugged it in, it would rapidly trigger the left button.
Two months of support for them and they kept making my jump through hoops, including uploading a YouTube video of the problem. And still the best the can say is "It's the USB-C cable, use a different one." I tried 8 cables, including the one that shipped with it, and 4 different computers. Same failure every time.
I had to file a claim with my payment processor because they would not refund me either. Another month I and finally got refunded.
Never ever again.