"How can they possibly make so many decisions that run counter to customer preferences? There’s only one reason why they do this. They do it because they’re so dominant."
You're NOT the customer. Advertisers are. They do not make user-hostile decision out of arrogance, indifference or incompetence, they do it to make money. Preferable every quarter more.
Other than this, the lengthy article doesn't contain a single tangible point as to why Facebook would collapse.