Love the idea of managing support tickets via Slack threads!
- Is there a workflow to use this for a support@ email inbox? (& which pricing tier is that a part of?)
- Is there support for customizing an auto-response to those emails?
- Is there a workflow to use this for a support@ email inbox? (& which pricing tier is that a part of?)
- Is there support for customizing an auto-response to those emails?
– Yes there is. This is available for any tier
– We currently have auto-responses for Slack messages. Auto-responses for emails is on the way!