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I've asked for my pupillary distance in the past and got a talking to about how evil online ordering is and how it'll ruin my eyes before they would give it to me.

All BS, and when I asked if they'd fill a prescription for lenses for my VR unit instead of ordering them online, they stared at me like I had grown a third arm.

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Mine gave me the number without question. Mind you, by this time, I had spent about 2 hours at the store trying on different frames and asking for frames that were on their website only to be told something like "we have those at the other branch, not this one".

My understanding is that they are legally required to give it to you, at least in some places.

In the US anyway, they're legally required to give you your prescription (SPH, CYL, prism, etc). However, PD and other ocular measurements aren't classified as part of a prescription.

Correct! By law, they're required to give it to you. If they refuse, just use an app on your smartphone. (eyemeasure is the one i used)

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