Rather, while bringing people together in virtual spaces does probably help different peoples see each other with empathy, and diminish tribalistic attitudes... The wrong people are in the chat. Every nation that goes to war is itself fractured into classes. The people who send a nation to war are different from those on the battlefield. Empathy for the enemy on the part of soldiers doesn't prevent them being compelled to violence.
Imagine a video of Yemeni people starving to death on the news, but they sound just like you and your loved ones. It feels like that would turn the empathy WAY up.
But maybe I'm tripping into the same optimistic pitfall.
Forums and chat rooms were nice because the communities were small and directed. People were jerks for sure but they weren’t getting points. Even among the jerks the communities were localized enough that the jerks that cared enough to stick around weren’t mere trolls.
The military, academia, government, business are 'conscientious' culture who assume people act rationally.
But go to the drug store and look at the magazines: games, sports, sex, porn, gossip, celebrities, fashion, vacations etc..
And that's the 'above bar' stuff - now you have to add in all the things people are interested in that's not 'regulated' by social mores of 'what can be in a magazine'.
The internet is a 'giant ball of noise' that are are thoughts, and it's mostly not about knowledge, civility etc.
Even as people have access to 'information' they don't want to access it, often they prefer to live in a bubble of someone telling them what they want to hear.
So the web is a bit like 'everyone's voices being raised very loudly, some more than others' and that's that.
There is 'some' information in there, but even then it's still hard to parse through the noise. Even in ultra conscientious culture we debate about what reality is.
Take heart: I really do believe that 2022 might be the start of a 'post noise' era. Every one of us realizes that we've been duping ourselves a bit. We all know Instagram and LinkedIn are a bit vapid, Facebook is a bit rubbish, TikTok is meaningless, Cable News is into flame wars. We continue to use them for their nominal value but I really believe we are bit sick of it. Even the 'ultra digital native' Gen Y are tuning out a bit.
It's here to stay obviously but I think we are developing a new relationship with it.
For the 90's look up terms like "the global village" and also maybe Charles Stross' Accelerando for a differently optimistic viewpoint :
http://www.antipope.org/charlie/blog-static/fiction/accelera...
This would allow for people in less free societies to read about and interact with people in more democratic societies, eventually causing them to demand their own countries become more democratic. This was also supposed to end war, since democratic countries don't generally war with one another.
It was a blissful naiveté.
I'm sure someone could point to some quotes and some evidence of it happening but I don't remember that being the dominant theme. For every techno optimist there were probably an equal number of people terrified of their kids downloading porn or talking to strangers.
There was unbridled optimism, to what I remember as sickening levels of hype (although some of it turned out to be true eventually). But the optimism was more general I think and my impression was it was focused more on business and work opportunities, about how it would facilitate and open up possibilities for making tasks and things like communicating with loved ones easier. The stuff about it leading to a democratic utopia seemed to be looked on with a bit of ridicule — most from that time period had some memory of terrorism and conflict worldwide, and of the shadowy anxieties of the cold war. The idea that sort of thing would go away because of the internet seemed laughable, if for no reason its penetration wasn't clear even in the US and Europe.
But that's just one impression.
> But also generally there was a belief that everyone was going to be smarter
That still gets regurgitated: "Gen Z -> technology -> smarter." Utter bollocks, of course.
> if a store is open
Well, you don't need to tell if you plan ahead. That's how it used to be. Shops here opened from 9 to 6, except on Saturday (shorter), and never on a Sunday. There simply was no reason to look up opening hours. And if you needed something after 6, you had bad luck, or you asked the neighbours.
I don't think your examples work well, especially when you add in that there are actual flat-earthers around: not because it's Gen Z, but because of that handy device.
Technology natives skipped social to enjoy innovation without the emotional fodder. They were left on their own with nobody to coddle them.
Its 2022.. Illiteracy is obvious
And with scarcity inverted from information supply to demand, each information source will spend more and more of their bandwidth declaring the other sources worthless and evil, and that only their source is worth attention.
This way people are driven to consume very few sources, whose content is inevitably impoverished.
How to break out of this dynamic?
I'm not sure if there was ever a real belief that the internet was going to cure hunger and bring world peace, but I think most of the opinion in the late 90's internet explosion is that it would make people more informed and understanding overall.