Hacker News Reader

HNHacker News

Top New Best Ask Show Jobs

Comment by cutenewt | Hacker News Reader

Parent Full thread

cutenewt·

Netflix removed 5-star ratings a while back; they don't have reviews either.

Seems like it hasn't impacted the user experience. Arguably improved the experience.

Perhaps other sites like Amazon and AirBnb should remove ratings and reviews too?

View on HN

I was pretty disappointed with Netflix after they canceled the star system. Before they cancelled it they could fit my likes to other people with similar likes, after they cancelled it they could insist their own content was good enough for everyone.

In case of e-commerce reviews are crucial not sure of ratings. If I’m buying an item and couple of reviews point out something wrong in design or usage I avoid it. Without reviews it’s not possible

A bad Netflix show can't give me food poisoning or burn my house down.

Yet. I’m sure they’re working on it.

Netflix changed its review system after Amy Schumer's "The Leather Special". The story is interesting.

https://en.wikipedia.org/wiki/Amy_Schumer:_The_Leather_Speci...

Three star reviews feel more intuitive anyway: 1 bad 2 average 3 good.

But when it comes to product reviews, accounts of hardware failures is super important imo.

Consequently, the only way I pick what to watch on Netflix is using either ratingraph.com or a browser plugin that shows ratings from other sites directly in Netflix's UI (don't remember what it's called at the moment).

Don't you have access to everything on Netflix? It's a different model

On other platforms you're spending time and money, on Netflix only time.

The user experience on Netflix is quite bad. Trying to deduce things for a well optimized application from their example is hopeless.

Agreed. It’s so bad you have other sites that contain Netflix catalog with much better experience

Reply on news.ycombinator.com