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Comment by gary_0 | Hacker News Reader

Samsung Galaxy S10e (with recent software). It wasn't cheap. And all my previous Android phones were fine too, but this one only has the little hole in the screen for the camera. There is no sensor.

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Not sure if the device really is the issue here. I've the same phone, it costed me $600 when I bought it 3.5 years back. And till date, it's the best phone I've owned: not too big, headphone jack, expendable storage, physical dual sim, capable cameras and Touch ID that's located just right. Importantly, I've never had issues that you mentioned (dropped calls or Bluetooth glitches for that matter) I use this phone (S10e) every single day for calls and music etc. In fact, I'm typing my response on it now

What I mean to say is - there's a very high chance that your device is broken.

You may be using different software version, maybe they fixed it. It was very popular model, I really doubt if it had such serious issues it would not be fixed.

I found guy reporting it as software issue: https://www.reddit.com/r/galaxys10/comments/bzv9oq/proximity...

though other says it's faulty design https://www.reddit.com/r/galaxys10/comments/d94ob7/proximity...

Samsung recommended to return the phone, some people had luck with changing Touch sensitivity settings and Accidental touch protection https://piunikaweb.com/2019/03/18/samsung-galaxy-s10-proximi...

possible to test it here to see whether it's hardware or software issue https://forum.xda-developers.com/t/the-proximity-sensor-is-n...

But considering not all people have this problem it's either software error, software setting or some batches had hardware issue or they fixed the design.

Return the phone, it's broken

There's no way Samsung made a phone with no proximity sensor

.. well, then again, they did make the Note 7.. https://youtu.be/0IVk8PsSgEI

I know it's not using a proximity sensor because the front camera turns on when it's trying to fake-proximity-sense. I also know what a proximity sensor looks like (I've worked with such sensors for my job), and there isn't one. It's just a bad design; form overrode function.

S10 series should have under screen proximity sensor, so there is no way for you to see it unless it lights up during function, it's white flashing LED

https://nasilemaktech.com/samsung-galaxy-s10-series-proximit...

are you using samsung phone app or 3rd party app? see my other comment with links how to resolve it

I do sympathize with users who have to distinguish between the kind of brokenness that warrants returning the phone, and the kind of brokenness which is simply the norm in this space.

S10e definitely has a hw proximity sensor under the screen, but Samsung also adds infos from touchscreen to complement this sensor. I used a s10e and loved it, but not on Samsung sw and I never did calls so I can't say much about it.

Huh, I just switched out my s10e after a few years and I never had this issue. It didn't even occur to me that the face-detection method had changed.

I have an S10, literally never had an issue with this

I have an S10, literally did. So which anecdote wins?

The point is parent's generalization is wrong because it's either caused by faulty hardware or software issue, but it's not widespread problem across all new (Android) smartphones, just because you and him experience this issue.

Also just throwing my hat into the ring, writing this on a S10e. It's not perfect, but I don't have any issues with the sensors, no ads, and it generally just works about as well as any other phone I've used.

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