This is the whole point of the site: don't buy products from companies whose priorities are elsewhere.
HP: Pavilions are bad, Pro/Elite/Z series are awesome. Servers are good too.
Lenovo: Ideapads are eh, Thinkpads and servers, completely different.
The only company which builds all their hardware with comparable quality to other manufacturers' pro lines is Apple.
From day one and still now... on Win11 that it shipped with it won't hibernate, just a black screen on resume, then pot luck over the next boots whether it starts or not. Sometimes from shutdown it does the same thing. Under little load, it gets hot as hell, you literally can't type on it, I use a bluetooth keyboard. If I'm doing light dev work, 3h battery life, tops. Audio drivers are broken, the internal 3.5mm just emits noise above around 10% volume and is distorted below that. Shipped with an underpowered 45W adapter... same SKU now ships with a 65W (an i7-1260p w/32GB).
I don't think it's faulty, there are plenty of people with the same story about Gen10s. Mine is in for repair now, so we'll see, if it comes back with the same issues, it's getting warranty returned.
I know the X1 Carbon Gen9 is a really good machine, maybe Lenovo got screwed by Intel's 12th Gen platform and Microsoft's support for the processor, but the machine should not be going out the door like that.
Come to think of it... my XPS15 9560 from 2017 is STILL a better machine, which is what I switched back to while it's in for service (and cost half as much!)
It bricked the laptops it was installed on. I know this because I had to handle the warranty stuff for my coworker who was fortunately covered under their warranty.
Required a new motherboard and half a week of downtime, but at the same time Lenovo at least fixed the problem.
So true. Consumer laptops are really meh, but the only way to satisfy the demand for laptops is to have a designed-for-price laptop. In a way, the market demands cheap laptops whatever sacrifices in quality will attain.
Well, that's not strictly true either. Apple has had a well documented history of building some very poor quality items (amid it's history of generally building very high quality items, to be sure). However, when it does so, it promptly tells the consumer there's nothing wrong, and if there is, it's the consumer's fault for using it wrong.
I'm glad their priorities are elsewhere, because otherwise I would have bought it first and noticed later. The enterprises that I met, don't actually buy directly from dell. They almost always buy through a third party partnership of some sort.
It would be good to know.
Aren't all those premium products?
Many of the complaints here read like: "I usually BMWs, but I decided to buy a Honda Fit and hated it. It's small and under-powered, nothing like the BMWs I prefer: Honda sucks. Honda should adopt the BMW strategy of making all their products premium."
No. A lot of the complaints, including in the OP are about things like product-line complexity and design compromises likely from designing to a lower price.
Some people are venting anecdotes about horrible support and product quality experiences, but that's true for even Apple laptops. The literal worst laptop experience I've ever had was with a 2018 MacBook that would inscrutably and randomly freeze on wake for minutes on end. Apple replaced random parts but otherwise refused to help. The only thing that fixed the problem was a OS downgrade that Apple tried its hardest to make impossible.
Old Thinkpads support Coreboot reliably if you feel like a DIY approach as well.