I wouldn’t expect a device that’s likely being drained and recharged daily to retain full capacity after two years. To suggest that shows a lack of understanding in the basic physics of a battery.
No company, Samsung, Google, etc. will “recall” your phone for normal wear and tear items like a battery. If that’s what you’re expecting, you’re going to be very disappointed.
The issue is not that battery degrades, it is that their phones could not handle it and shut off when charge still remained. 2 years is a very little time. None of the devices with batteries I had exhibited that behavior. And I have devices that are over 5 years old in regular use.
It’s not faulty devices, and a quick google search will show you that cell phone batteries have a lifespan of 2-3 years in average.
Please, try reading this again
> The issue is not that battery degrades, it is that their phones could not handle it and shut off when charge still remained.