How is FreshDesk ripping off or poaching the customers of ZenDesk?
Last time I checked, it was people connected to ZenDesk who are the one's talking trash.
Last time I checked, it was people connected to ZenDesk who are the one's talking trash.
Read some of the other comments in this thread.
> Ignoring the interface and naming similarities, you can't complain about ZenDesk on Twitter without multiple Freshdesk spammers bombarding you.
Copying your competitors features... well, that happens a lot. Copying their name and their features, and then acting surprised when people call you on it? That's pretty much textbook douchebaggery.
But the copying doesn't stop there, because they even copied the pricing structure!
And then they act all upset when they get accused of copying.
As for the racially inflamatory remarks... go check the last big discussion on hacker news about the state of the Indian education system. The Indians themselves say that cheating is blatant and pervasive. So while that kind of strawman argument doesn't do much for the intellectual quality of the argument.... you shouldn't complain about being stereotyped if what you are doing conforms exactly to the stereotype.
In other words, if the shoe fits, wear it. If not, then throw it.
Everything else is just smoke and mirrors, where the Freshdesk guys are trying to pretend that it is all about name calling, it isn't. Based only on what they themselves say, it is obvious that Freshdesk is a copy of Zendesk.