> I'm 100% with Freshdesk on this one specifically because of the tone of Zendesk and Freshdesk.
Why would you decide who is right based on tone?
Why not on the validity of their argument?
Why would you decide who is right based on tone?
Why not on the validity of their argument?
The customers are there to tell whether they're a knock off or not. I don't want to say anything as I'm not a customer.
Though he should've learned from Michael Richards and never said something that stupid in the first place. He had plenty of characters to phrase it right in his original tweet. But you know what they say about hindsight...
@mrgirish not attacking your nationality only your lack of innovation for product development, if you were offended in any way sorry
Let's parse that.
@mrgirish not attacking your nationality only your lack of innovation for product development - here he attempts to justify himself, by trying to explain what he meant.
if you were offended in any way sorry - here he says he is sorry if @mrgirish was offended - NOT that he was sorry for offending.
That's like me saying "Please come out and have Thai with me and my friends. Oh - you don't like Thai food? Sorry to hear that - will I see you there anyway?". In both cases there is no acknowledgement of wrongdoing, and in both cases the other person is effectively blamed for either being offended or for not liking Thai.
Sorry, but that wasn't much of an apology for a racist slur.