Not an expert but that sounds like the voice coils overheated. In theory the drivers should prevent you from doing this, but in practice insufficient prevention measures in drivers/DSP combined with running too close to the sun seems to have made it possible to easily do this on some laptops, hence DELL voiding their warranty for people who turn the volume too high in VLC.[1]
[1]: https://www.dell.com/community/Laptops-Wiki/How-Using-the-VL...