In Boston? Just curious why use Lyft or Uber instead of the T?
For my most recent “Lyft accepted the ride twice and failed twice at 15 minutes each throw” experience on Friday, the T was already in bed for the evening (or about to be, meaning it couldn’t be counted on).
Getting to the airport? There’s too much variability from the T and I don’t like sitting at Logan for an extra 45 minutes when the T decides to operate smoothly nor stand and worry the extra 45 minutes when it decides to be crappy service. (That variability cost is on top of the 45-60 extra minutes the T takes over a car.)
Multiple bags or flying with the kids? Car service every time.
i don't know why i'm complaining though, it is still a fantastic public transportation system compared to many others.