I mean yes, I didn’t think about that, but the meat and potatoes is - if you look at my IP you can see I log in from 2 devices, my PC and my phone both in Canada, I was able to go in and appeal it, and saw that the login was from somewhere in China. Almost 5 hours after logged off.

They say “we have no way of proving it wasnt you”

Yes you do - logged out in Canada at 1230am my time, logged in at 523am my time in CHINA, attempted log in at 8am my time in Canada.

Was hoping to find help here, but so far nothing, but I do appreciate that people are understanding, gonna keep trying to get support to answer my emails!