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I made a PayPal account when I was 17 and used it happily for 12 years. In 2021 (being almost 30 years old) I got a payment from US (I'm in the EU) and had to provide ID to PayPal.

They figured out that I made my account a few months before my 18th birthday and permanently locked my account.

It seems all of this is arbitrary more or less random bullshit.

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What if you filed a legal request for all the information Paypal has on you, then for deletion of that information? This is permitted by EU law, is possible in most EU countries and should fix the permaban issues for most cases.

Companies are not required to delete infomation they have a legitimate reason to keep. For a financial service this is almost certainly going to include enough information to identify you.

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