For starters theres the whole "we're not evil", and slowly becoming evil with obsessive data mining. But it's a huge company, so only strike 1.
They haven't released any useful innovation in my eyes, despite hoarding all the smartest people. Strike 2.
And the biggest strike to me is the significant decrease in product quality that I use. My google searches suck now, maps has become bloated with ads, and I don't even know what happened to messenger, but its pretty unusable for my friends and I that even the ones that work at google now text. Maybe a lot of this is the fault of companies aggressively marketing irrelevant things to get clicks, but to me, it's a platform problem. Strike 3, I'm a hater.
Again YMMV, but this is my reasoning.
But after so many years of being jostled around and seeing every product I liked and used destroyed and brought back as something worse, I had to get off the train eventually. Google has no long-term plans. They only know how to ruin things that were once good. Android isn't the fun, open mobile OS it once was. It got more locked down with each update and became a cheap imitation of iOS. So eventually I just bought an iPhone. I went through so many messaging apps and renamings and relaunches of various products and services.
At some point you realize Google has no respect for their customers and no interest in making products that are nice to use. They only want to optimize people's attention so they can turn it into ad revenue. I celebrate their failures now, in hopes it'll one day shake something up enough that they'll have to try giving a shit for once.
It's even worse for me because I worked there for over a decade, was successful beyond my wildest dreams, helped leadership build and launch products, produced papers and intellectual property with my computing heros, and finally, couldn't really work in any of the parts of the company it made sense to, because of gatekeepers and assholes, and repeatedly had to explain to my managers how everything they were asking for (to make the VPs happy) were making Google's products worse. What's really sad is that there is a technical core of people there I truly enjoyed working with and learning from, and few of them get to do the stuff they know would help google, and instead spend most of their time fighting bureaucracy to get even the simplest changes pushed.
Google was, for a long time, viewed as the answer to everything that was wrong with search, emails, ads, office work and much more. Rather than changing the world, Google adopted all the things we had hoped they'd save us from, just so they could make more money.
That being said, I just ignore anything coming from Google these days. The only two Google products I use are Google Maps and YouTube. Oh, three maybe as I do like Go.
Plus any company with a core business model of "being a super-creepy stalker... but at scale and with an eternal memory" is inherently terrible and shouldn't exist.
What do they do? They invent ever more insidious ways of extract more money from advertising. Yes there are plenty of side shows and feel good projects, but everything is drowned out by systematically abusive behavior in the ad business and a seeming inability to deliver any other product and keep it functioning.
It feels like a terrible misallocation of resources. Maybe it isn't, but it certainly feels like it.
Note that I not only hate Google, I hate Google, Apple, Facebook and the current state of the web. I guess that makes me an old fart.
I used to dream of working on the Windows experience, but I can’t imagine how awful those roles must be. And having to tell someone I had a hand in creating the Windows 11 UI cluster**. I think I’d rather say I work at Oracle.
1. It's not true. Read the [1]code of conduct, it's right there at the bottom: "And remember... don’t be evil"
2. Who cares if they say the words "don't be evil?" The actions are more important than a cute phrase. If they sent Google Ad Bots to every house in America and forced you to sit through 30 second ads every morning or else they shoot you, would you say "well at least the code of conduct says 'don't be evil'!"?