Most frustrating for me is that I receive no call notifications. Well, sometimes I do, but most of the time I do not and I need to wait until a call has been missed before I see who’s called. Unless I happen to be in the chat window of the person who’s calling…then I can see the “join call” button active.

It’s maddening and IT can’t solve it properly, and I’m not the only one at my company having this issue.

Utter garbage app and user experience.

Edit: even worse is if I’m being called into an existing group call…there’s no way to accept.