Doesn’t this counter your first point? A broken appliance isn’t against the law.
Second, I think data shows most people don’t return games after 1 crash. In fact, I think getting to market fast is a bigger factor for profit.
Second, I think data shows most people don’t return games after 1 crash. In fact, I think getting to market fast is a bigger factor for profit.
People still don't do it because they have been taught that software is special, they have to put up with broken products, that is just how things are with computers.