The problem is also the media. Twitter outrage mobs aren’t so effective on their own because average people don’t read twitter. But news sites often pick up these outrage mobs and shun a light on them. Which amplifies the outrage and puts it in places regular people read.
And then companies have to act on it because the media sites are reposting tweets claiming the cloudflare CEO wants to see trans people die or whatever the thing of the day is.