Same for me.
>I suspect that in case of a complete outage or while not connected to the internet the client will work just fine, but on this instance something got messed up on the autentication/authorization side, so your client tried to authenticate to their server to sync up/do whatever it needs, since the server was not down but experiencing problems it received an error and logged you out.
If you're familiar with Bitwarden you're aware there is a Vault lock. When the laptop started and FF was launched, the extension got greyed out immediately. This means there's some sort of preflight init right after browser starts.
This behavior is not documented anywhere on their website in the troubleshooting section. And that was my first attempt to figure out the cause. Next thing was to reinstall the application and check if the problem goes away. And only after that the email to support was dispatched. So, enough effort was put before contacting BW staff. The error message is misleading[0]. So I went on to support forum[1] to learn this problem is recurring. And while I was typing my message, I have seen several messages deleted by the staff. Same happened with mine.
Given all that, where is my fault exactly?
>What you're describing here looks like nothing more than an outage, a thing that literally everyone and their dog experiences, from the non-profit like us to AWS, Microsoft, Google and Cloudflare.
It's an outage that indicated that you can loose access to BW Vault anytime they have an outage, means you can loose offline access even if the docs say otherwise[2]. To me it's false advertising at best given the iPhone's vault was in locked state as well but did not show any operational errors. Current BW users got aware of the incident and can draw conclusions and mitigate risks. I'm speaking for my experience and it's avoid at all costs now.
[0] https://imgur.com/a/y4qYcFL
[1] https://community.bitwarden.com/t/an-error-has-occured-acces...