If only we could all get our Google woes fixed in such a manner.
If you have an audience, you have PR power.
In the lower-right corner of Google Maps there is a tiny link that says, "Edit in Google Map Maker". Click this link and you can edit Google Maps. Your edits get sent to Google and they'll approve/deny it in typically a few days.
the listing only shows up if you type the exact name of the hospital into the search bar, which is useless.