To me, it seems by far fairer to make those decisions, as a society, via the court system and the laws, rather than by leaving them up to private companies.
Naturally, they will vigorously reject claims that it's a hate site: it's in their interests to portray themselves as such, and hate groups are not known for placing a high value on the truth. It's obvious to everyone else that they are, in fact, a hate site, and that their purpose is to organize harassment and violence. We do not need a court's opinion to make this judgement, though I would welcome such an opinion nevertheless -- these people should be held accountable in a court of law.
As a private business, CloudFlare enjoys the freedom to choose with whom it does business. If they were required by law to provide services indiscriminately, then they could not be held responsible. But that's not the case. No privilege comes without responsibility, and the means by which they exercise this freedom should be in accordance with their values. In terms of values, I expect them (1) to have values compatible with peaceful society, and (2) to act in accordance with those values. Should they fail to do so, it reflects poorly on the people responsible for making those decisions.
I don't think it's obvious. It sounds possible, sure, but they vigorously deny it, and when it comes to actual, falsifiable claims, I don't think the evidence is terribly strong. (For instance, the alleged "Kiwi Farms death list" contains people who did not even have an active thread on the forum). When you make a serious claim like this, it does seem like some more evidence is in order than "everyone knows it".
> As a private business, CloudFlare enjoys the freedom to choose with whom it does business. If they were required by law to provide services indiscriminately, then they could not be held responsible. But that's not the case. No privilege comes without responsibility, and the means by which they exercise this freedom should be in accordance with their values.
Then where does the limit go? Do you, as a general rule, support large monopoly corporations having veto rights over all public speech?
Except... In reality, horrible people say horrible things on the Internet, all the time, and if we have the Police running around constantly trying to protect one odious group from another, then perhaps it's better to wait until one group substantively commits a prosecutable offense, then deal with them, then.
None of that happened. We went straight to mob justice. Again.