In an ethical, commercial and legal sense, you are definitely entitled to a refund in these circumstances.
But in a philosophical and aesthetic sense, if you can't fix the screen yourself, you might not be the target audience for this product.
But in a philosophical and aesthetic sense, if you can't fix the screen yourself, you might not be the target audience for this product.
A decent comparison would be wild, ad-hoc music festivals or raves. Nobody deserves to have painful experiences, and such experiences certainly do not have to be a fundamental part of these events. Nor should people be shamed for complaining after the fact. That said, it's also true that you have to approach these things with a certain mindset that's conducive to making the most of it. The comments I'm seeing here don't reflect that, even if I don't disagree with their arguments regarding commercial responsibility.
These devices are sold close to cost price. Ethically the disclaimer still makes sense even if shipping killed your screen and not manufacturing.
Although I'm surprised it's not possible to get the shipping company to foot the bill.