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Comment by shepherdjerred | Hacker News Reader

> This comment is what you reap for screwing people over.

Have you attempted to get it repaired by a third party? What do they quote? Is it possible that the part + labor is worth around $680? It does sound like an absurd price, but I would expect the display to be a relatively expensive part (a replacement is $600 at iFixit[0]) to replace depending on the extent of the damage. It might also be labor intensive considering how unrepairable Apple products are.

> I still need to pay 50 EUR to get the computer back.

Presumably this is for shipping? $50 is expensive sure (unless you're talking expedited shipping), but I suspect you'd be mad even if this was a more reasonable price.

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It sounds like you're just being vindictive because you feel slighted by a company. If you actually want a solution it seems that tomorrow you can buy the part yourself and replace it.

[0]: https://www.ifixit.com/Store/Mac/MacBook-Pro-14-Inch-2021-A2...

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> It might also be labor intensive considering how unrepairable Apple products are.

Even if two thirds of the price of the laptop is a reasonable reflection of the cost of repair, poor repairability is a choice Apple made. It seems fair to criticise the cost, and to factor it in to future buying decisions.

There are no shortages of alternatives to Apple. Apple doesn't hold a monopoly on anything. They're also a known quantity -- they value form over function, are very expensive, and very hard to repair. You know what you're getting.

This doesn't mean we shouldn't ask for Apple to do better, or try to get changes made. But, I do think it's completely ridiculous to rage about repair-ability like the parent did.

Poor repairability is not usually an obvious cost when buying a laptop. And many people don't buy laptops frequently. Sharing stories like this helps people make buying decisions that are right for them, making the market work better. As you say there are plenty of alternatives, although computing platforms can be sticky (by design).

What would obviously be even better than anecdotes is some statistical data on the likelihood of failure, average cost & convenience of repairs etc. I don't know if such a thing exists - in its absence we have to make do with anecdotes.

I guess that I'm expecting everyone to know Apple's reputation, but that's definitely not the case, especially outside of tech circles; I would expect someone on this site to not be surprised with repairability & Apple.

I think sharing stories is fine, but the poster seemed to be going much further than that by seemingly trying to get revenge on Apple, which is a strange thing to do.

Statistical ownership data would be awesome. Like a graph saying that if you expect the device to last x years you should expect y costs in repairs. That could even be a selling point for tech protection plans like Apple Care.

iFixit gets those screens by salvaging them from existing MacBooks, hence the price.

Similar screens from other manufacturers can be found for retail at $100-$200, and Apple pays less given they manufacture in bulk.

So unless you think the labor is worth $400-$500...

That one is for a MacBook Pro. GP probably wants one for an Air[0] instead.

[0]: https://www.ifixit.com/Store/Mac/MacBook-Air-13-Inch-A2337-L...

Ah I thought I picked the M1 Air because I wanted to be generous, but it looks like I was wrong.

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