>
Thanks for taking the time to reply.No problem, glad to chat about this and commiserate a bit with someone in a similar boat.
>I've also soured on UniFi a lot over the last few years. It's crazy. The SMB / MSP market is massively underserved and instead of staying focused and capturing it Unifi is trying to compete in the enterprise market where, IMHO, they aren't going to succeed.
Yeah, it's such a huge waste. But the CEO is a classic trouble case with near total control (owns majority of the stock and thus effectively owns the board, a few caveats in terms of protection for minority shareholders in public companies don't really stop the trend).
>If we try out Omada and feel like it gives us everything Unifi does without all the feature creep then we'll do the same thing as you; EoL sites will move from Unifi to Omada. I'll always take fewer features and stability over continuous new features.
UniFi hasn't even had "continuous new features" though! Or rather, their "features" have been stuff like reskinning the GUI or doing their own entire custom silly speedtest stack for a while, not "features" like PPSK, or for that matter just having normal DHCP and DNS management! Or any sort of certificate management or customization, or, like, anything of substance. Or on hardware, they didn't even bother to upgrade their UniFi Security Gateways literally ever, not once! The ones still selling now are the exact same hardware as 2014 launch, no new updates in forever. They intro new stuff without ever sunsetting older stuff in general really. Use "EA" as a popularity poll test. The dysfunction goes on and on.
I don't know if Omada will be the answer yet but worth a spin IMO. I'd definitely hate having to either go back to lots of individual management or something cloud-based. I am stick with UI for PtP/PtMP stuff for the time being though, even if some rot is creeping in there too.
>We've used pfSense forever and have been happy with it. However, 2.6.0 has some gateway/dpinger issues where the bug fixes are slotted for 2.7.0 on the CE side, so it feels like the inevitable neglect of the CE version might be starting to kick in there.
I'm afraid that company has a history of scummy behavior too :(. I think OPNsense is just plain better but ymmv. FWIW, while it's OSS there is at least one company (Deciso) that does a "Business Edition" at a relatively sane rate (~$150/yr, less for a 3 year) with no hardware reqs (they sell hardware too but I don't suggest getting it) and does business support contracts as well. And Sunny Valley Networks does an interesting little layer 7 inspector that can plugin to it. It conversely might not be good enough for your needs either, but it's not crazy. And the free version is still quite solid. As I said in another comment the docs are pretty decent so might be worth giving them a glance and firing up a system in a VM.
At any rate my clients are happy now. And despite rough edges I'm grateful there are a number of essentially decent options available.