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Comment by nbzso | Hacker News Reader

Just one of many examples in my 20+ years of using Apple computers and hardware, personally and professionally, for my company employees.

First Cinema Display 30". In my country of origin, at the time, the cost was comparable to a second hand good car. Only 5 displays were sold, 4 of them for a local telecommunication provider for their luxury offices. One for me.

The screen was unevenly lit and on white/gray background introduced a visible pink to blue shift. After several unsuccessful attempts for calibration with the Spider Pro 2, the local Apple authorized representative filled the forms for replacing the unit.

Thanks to AppleCare+ after 3 displays with the same problem, finally I had a luck and received the perfect display. Still using it in my art studio to this day.

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Aren't you simply justifying the cost of AppleCare+ to yourself?

What if they gave you a working product as one would expect at that cost? AppleCare+ is pointless.

If they gave you a defective product with no Applecare+? Tough luck?

You are also coming at this from the perspective of someone running a business, purchasing bulk items. Not that it is justified on Apple's part, but AppleCare+ would lead to less 'friction' from Apple as far as repairing defective units that are more likely at that number. Likewise, you could probably claim AppleCare+ as a business expense.

In the case of the Cinema, the official policy for replacement was tied to dead pixels. Not to my professionally deformed eye in search for the perfect and evenly lit display. AppleCare+ helped in this situation a lot.

Don't get me wrong. I don't like it, but it helps. And I had also a good experience without it, once. Exchanged my iPad Pro 12" for backlight bleeding without any problem.

But as you sad, when you are buying 20 or 30 MacBook Pros for your company, it is considerably better to be sure that you will get extended damage coverage.

I guess it depends on your country?

Where I am, you could return an Apple product whether you had AppleCare or not. I returned three 2009 iMacs before getting an OK one, never had AppleCare.

You might get “lucky” sometimes but generally insurance is sold at a profit, so if it’s something you can afford to self-insure (and it’s legal), you’re usually better off with that in the long run. AppleCare isn’t bad, though, IMO.

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