1. This problem could be avoided by leaving the QR code to more than one trusted recipient.
2. When you create the emergency note, you can add up to two personal email addresses. If one doesn’t work, you can rely on your other email server. We also ask the message creators to add our email address to their email provider's safe senders list in order to prevent any notification from us regarding the emergency note from mistakenly ending up in spam.
3. It can be that the server goes down but it will be always restored in less than 24 hours, which means that no emergency note can be mistakenly accessed in the meantime.
Regarding the inactive service from Google: it’s certainly useful in order to let the user decide what to do with the personal data but it doesn’t allow to send a custom message. Moreover, not everyone has a Gmail account.