At the moment it feels like it takes for granted that you're good at resolving situations where you're objectively wrong, so it's only addressing situations where there was a difference of opinions.
I'm not implying that you're bad at the former, of course. However, it's entirely possible for people to have trouble engaging you when there's a difference of opinion and for you not to be able to acknowledge when you're objectively wrong - i.e. that all of the issues you've identified in the article are happening, but that the title quote is still actually true.