We went from a "dumb" Eufy RoboVac 11 to a Roomba i3+ EVO 3550 and I honestly wish we stayed with the Eufy or done more research. I just assumed Roomba was like the gold standard of robot vacuums. Its had so many stupid issues including randomly lighting up and making sounds at night which wakes me up since its in our bedroom. I haven't talked to their support because honestly I'm sure it'll be like all other consumer electronics and they'll just waste my time running through BS troubleshooting steps and not actually fix anything