I think the founder of Freshworks would know the answer. [0] The comment that started it all: [1] from there to IPO [2]

[0] http://blog.freshdesk.com/the-freshdesk-story-how-a-simple-c...

[1] https://news.ycombinator.com/item?id=1358398

[2] https://news.ycombinator.com/item?id=28625195