Just to let you know, the privacy policy makes it sound like users can. Under "The rights of Users," it states (source: https://emery.to/privacy/): "Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User's consent, on a contract which the User is part of or on pre-contractual obligations thereof."

Maybe there is a manual option on the company's end that makes this assurance valid?