My experience is about 10% of that, km-range in really good conditions. LoRa is low power, long range wifi protocol, with low bandwidth, designed for sensors running on a battery.
10% of 2km? I feel like you had something set up wrong if you were trying to go long range. I did a basic test with a mestastic ttgo T-Beam, with the stock antenna no modifications and was getting 2miles (about 3km) through dense forest.
Out in the open it was much longer but I didn't test it fully.
Anyway I was super impressed, it might be worth trying again.