Just take a look at amazon warehouse worker turnover rate. No other company in the industry comes anywhere close. Amazon's strategy is to gamify work and force the workers to put the pedal to the metal until they burn out and quit.
Arguably not the same industry (but devastatingly adjacent): have a look at FedEx warehouses. Recently as low as $13.xx/hr, same sort of grueling work, plus the privilege of not knowing whether you'll need to show up at 4:00 AM or 7:00 AM. You don't get to know that until the night before, when you call a phone number around 8 or 9 to listen to a recorded message that will tell you. (Even then, you might show up only to find tape over the time clocks with a note that they're going to be starting later, after all, with the expectation that you'll just hang out off the clock in the meantime and then start at the new designated time.¹) And you have no idea how long you'll be working, either (except that it won't be 8 hours). 5–6 hours is possible. ~3 hours is probable. So you'll need to work 6 or 7 days just for the chance that you might get close to 30 hours. Ridiculously high turnover, as expected.
1. Yes, really. This is begging for a DoL inquiry; "Package Handlers are always paid for TIME WORKED [...] In the future please meet with your manager before just leaving. Thank you." — says a FedEx Ground facility's Area Manager, "Crystal", in an email.
But all that says is "people don't want to work on amazon". It doesn't say why they don't want to work there. The parent post made a specific claim (ie. "the workload is however much worse"), which is consistent with worse working conditions, but not proof of it.
1. Low pay. As this thread pointed out Amazon actually pays above average for the warehouse industry. It doesn't make sense that their turnover is higher than other warehouse if people leave because the pay is too low.
2. Dislike of "big tech" and corporate capitalism more generally. Basically these are people who saw someone complain on twitter and quit. I doubt people that would quit of morals would take the job in the first place, this seems like a non-issue.
3. Unprepared for the workload that comes with warehouse work. All warehouse work is tough, if this is your first warehouse job you might not be ready for physical labor. This seems reasonable to me since Amazon advertises their warehouse jobs more than other warehouse companies.
4. Amazon's workload is higher than other warehouses. Given what we know about the workload on their white collar workers and the stories I've heard about the warehouse work this seems like the biggest contributor to their high turnover to me.
Interested in hearing what you think the cause of their turnover could be.
Fit able bodied workers willing and able to put in a full day of hard labor have more options and are therefore more expensive. Aka if you get laid off of a 25$/hour construction job you might temporarily work at Amazon while looking for work, but you’re not staying for years. Amazon workers may therefore be under paid for their capabilities independent of industry norms.
5. Double the workplace accident rate of the rest of the industry also plays a role. You don’t just lose workers directly as people also quit out of fear for their health.
6. It’s in part a seasonal job. Amazon doesn’t need or want a steady workforce and can play with their quotas to lay people off without paying for unemployment.