There's a lot of learning to get to that point that we have had as relative professionals that someone off the street just hasn't. Since smartphones took off, people haven't been getting more computer literate and competent the way we predicted they might looking at the statistics around the turn of the millennium.
The journey to functioning website may never have been easier than it is right now, but it's still a lot of effort to ask of someone, and it's contrary to the point of society - if chefs are forced to grow wheat just to have bread at their restaurant, that's not efficient. It may be better bread, and they ought to have a right to if they choose, but an effective society will optimize such that they don't have to.