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This makes a lot of sense, I feel like this is more of a management issue, it should be the responsibility of the manager to keep everyone working on what is initially planned.

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They kind of addressed this by saying that they try to keep management billing hours quite low. Perhaps this low percentage would have been "enough" had the size of the project been bigger? Although, I think it'd be fair to argue that the designers should have been "trained" (i.e., with time not billed as "management" for a client's project) to stick to the project scope a bit better.

I get it though: my only experience has been with internal, full-time employees, and I see is given a fair amount of latitude to do exciting things and to experience small failures. It's a different mindset for external contractors, it seems.

The agency would normally allocate 5% of the budget to management, but Isaac made the decision (since the budget was so small) to completely eliminate that. The budget ballooned to 6x its planned size and the management allocation was the same percentage of that as of the original budget: 0%.

Rather ironic, since that latter budget probably is sufficiently large not to eliminate management completely. (~$350 vs ~$2000 for mgmt)

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