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I used to sell large volumes of used electronics on eBay and Amazon. We consistently had this issue with purchases being routed through freight forwarders and 9/10 of the customers would claim they never received the item.

eBay and Amazon would refund them and deduct it from me even when the tracking showed delivered.

I finally got fed up and decided one day to try adding signature confirmation to see what happens. Never lost the case again.

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I was the one guy who didn’t get ripped off. I sold a Sun Workstation when I was in college to a dude in Bolivia via a freight forwarder.

I didn’t realize at the time (late 90s) that cashiers checks can take 60 days to settle. I was really sweating it for a few weeks, as most of my net worth at the time was tied up in that computer!

This is my exact experience with freight forwarders, except it was 100% scams. Now I google first and just won't ship to them at all.

eBay needs to get sued over this. They are taking part in the scam, knowingly, and profiting from it.

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