> revenue for the past nine months grew from US$1.5 billion to US$2.04 billion ($2.95 billion) (or around 24%).

Forgive my math skills at 4:07 in the morning, but isn't that actually 36% growth?

> Atlassian’s legacy Jira product ... is no longer loved by developers.

As a developer I prefer Jira over every alternative I've tried (Clubhouse, Trello, GitHub Issues, and Monday.com).

> users can switch to a competitor product like Asana, Basecamp or Monday.com with minimal cost (other than the initial hassle of switching to a new system).

That seems like a pretty big hassle though. My company is way too busy to undertake switching ticketing systems.