We support OSS independently of their popularity. If you have had issues with your project being supported (due to maybe some automated checks we've put in place to help us), please feel free to reach out to me with the details. My email is hadi at jetbrains dot com.

Thanks.

I got a free OSS license with very little effort for my OSS project with only a few stars (and a few hundred users in the VS Code marketplace).

The process to renew was super easy too, although I ended up just buying it so I could use it at work too.