The pinging service and status page, at our scale, is free and our status page is actually useful and automated for 90% of our stuff.
The pinging service and status page, at our scale, is free and our status page is actually useful and automated for 90% of our stuff.
Status pages that raise customers confidence in your service are good from a marketing perspective.
Automatically publishing uptime data without human review might be bad from a marketing perspective, if you don't trust the engineering department to actually deliver or if your service depends on too many external dependencies.
Note that as another commenter said this only tells if the server is up, not if the service is working properly or not. In this case it won't work since the Zoom website is loading fine but the meetings don't work properly.
If acknowledging downtime causes you to violate an SLA and pay a bunch of penalties then you don't want some automated script to trigger it.
The SLA would not depend on what the status page reported, but the actual downtime. If the script malfunctioned, you wouldn't need to pay out because it wasn't actual downtime contractually - and if it was actual downtime, I guess it makes it harder to squeeze around but that's only if someone is carefully taking legally admissible evidence from the first minute the status page reports (which screenshots alone don't always meet).