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Awful is still awful :) And from that description it is a truly awful system. And saying "if your so great why don't you fix it yourself" is a really stupid response to criticism. Why be so defensive about a bad system, YOU didn't write it, right?

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Well, its beneath me to respond to an ignorant and snide remark. I think the level of language on HN has gone down a lot

Oh come on, your originally comment was a nasty little dig at someone for writing up their experiences and a suggestion that they don't count because they're "just a college student". You made that comment from a new account so you either are new here (in which case, what's with the complaining about the discussion going down hill?) or you where not prepared to stand behind your comment so used a throw-away account.

I have no idea why you consider the Indian internet rail booking system a subject above criticism, it just seems bizarre.

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