- the real end-user would quite likely care about some details because they'd know it will directly affect their lives (but you'll likely not get the actual end-user in the room because they're kind of never the stakeholder in AI/ML products)
- managers on AI/ML products are often quite technical
So technically they're right, it just their deifnition of "non-data specialists" does not include actual stakeholders. And ofc. you're right too.
That's often the problem with current AI/ML development, the owner/client is neither the stakeholder nor the actual end-user (at "best" the end-user is their direct "prey/victim")... and this leads to much worse outcomes than simply failing to explain/understand how/why a solution works :( I was having some hopes that the much maligned "web 3" push towards decentralization would make a dent here pulling at least a degree towards a better course... but nope.