Secondly, it's unix, so you're operating a tool that allows you to construct ad-hoc workflows very quickly. There was a scoring bug where the stats software (literally a pipe-delimited text file that was updated by midnight the day of the game) had given a safety to the wrong player with the same name. I had hundreds of emails complaining about this bug, and I needed to fix it. I can search in Pine, find a result set (ie. everyone who mentioned this players unique name), compose an email to all of them (BCCd), and pull in a text file as the email body that I'd written previously, that explained how and when this would be fixed.
I had TONS of canned email responses, saved as text files, so finding a set of emails, and sending replies w/ the contents from a saved text file, was a very routine workflow that happened dozens of times a day for various situations.
I knew nothing about american football really, but with perl and pine, I felt like there was nothing I couldn't do.