I think something that is worth discussing is the model of the Linux distribution that leads to poor user experience like this, the distribution issues they are having would be worth discussing in a longer and more technical blog post. It's come up many times among criticisms of Linux ecosystems and distributing user software, but it doesn't seem like the message lands well.
It's remarkable how much easier it is to write software on Linux yet equally remarkable how much more annoying it is to reliably distribute it, compared to say MacOS .apps, the iOS/Android app stores, and to a lesser extent Windows. I don't think there has to be a tradeoff here between Freedom and UX.