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I currently host my custom domain email at Google, and am thinking of switching for this very reason. Do you recommend any specific email providers with reliable customer service?

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I've been a ProtonMail paid subscriber with a custom domain for several years. Very happy customer, wouldn't go anywhere else. I haven't needed to contact customer support often, but service was good the few times I did.

Fastmail has been great since I've switched to them, and others seem to agree. I know a lot of people also like ProtonMail but I don't have much personal experience with them.

I went with https://mailfence.com a small Belgian provider called. I needed to contact their support only once, and they were prompt and helpful. The only shortcoming compared to Gmail is their web interface is a bit minimalistic, but fully functional and incredibly fast, also on mobile.

Other mentioned Fastmail, which is also fine as a provider, but I somehow trust EU / Belgian regulations more than Australian.

EDIT: Replied to the wrong post, I wanted to actually reply to the parent post.

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