I'm happy to believe that the article captures part of success.

However, communication is a two-way process, and the following have been important to me in my career journey:

  * Understanding when to listen instead of talking,
  * Asking open-ended questions that provide opportunity for other viewpoints,
  * Empathizing with others', including understanding their expectations.

I guess the older I've gotten, the more value i've gained from just listening.