I agree with this. I am no fan of BAH for personal reasons having been forced to work adjacent to them, but the recreation.gov website is quite good and a good experience, coming from someone who uses it extensively for camping.
TFA focuses on the significant problem of mismanagement of US public lands, and the extent to which handing over such a large amount of control over these publicly owned resources to a private entity with a profit motive has lead to negative results.
The design and functioning of rec.gov itself is not even tangential to the subject.