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I've worked with WP for years and now run an agency.

Unless you're after a custom job (Which most SMB's don't actually need), one of the DIY platforms are more than enough.

WordPresses UX and UI is horrible and confusing for most business owners -- take your developers hat off here.

I 100% agree with you here. Clients have an awful time working with Gutenberg.

While the editor UX continues to get more convoluted, so too does the DX. PHP and React interfaces grow further apart in their capabilities and it's really just outrageous to have to master so many things to create a simple block in the editor.

It's really just not worth the effort.

"DIY platforms" Do you mean wix et c. ? Or `create-react-app`

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