A redesign is nice but please consider a secure Airbnb app-controlled electronic door lock. Hardware is hard but it could reduce entry/exit and check-in friction and confusion.
I have an electronic door lock and it needs monthly fiddling to stay in alignment, and I need to push the door in to allow it to unlatch. The door system as a whole needs to be fixed here - but if such issues happen for a guest trying to check in, and the door is Airbnb branded - who is gonna get blamed? Even worse - a door that fails to latch for the night, and no one notices…
I think Airbnb has concluded (correctly) that this is a losing game.
From my eye the available commercial products are just beginning to be “good” - for example, NFC locks entered the market this year, so smarthome locks can finally provide the hotel-room authentication experience, if not the hotel-room unlatching experience.
https://www.bloomberg.com/news/features/2021-06-15/airbnb-sp...